Privacy policy

Scope of the Privacy Policy

This privacy policy covers the website of Dreamdomus, LDA, www.dreamdomus.com

Dreamdomus, LDA, with address at Parque Industrial das Carrascas E.N. 252 – Km 11.25, 2950-402 Palmela, telephone +351 211 371 398, e-mail info@dreamdomus.com

The Dreamdomus, LDA team respects the User's privacy and processes personal data in accordance with the laws in force. Data will not be processed for any purpose other than those specified here. The Dreamdomus, LDA team reserves the right to update or modify its Privacy Policy at any time, namely to adapt it to legislative changes.

For what purposes is the User's personal data collected?

The data collected through the forms on the Dreamdomus, LDA website are intended exclusively for processing user requests and will not be used for any other processing.

Does Dreamdomus, LDA use the personal data collected for Direct Marketing?

Dreamdomus, LDA will not use your personal data to send you any unsolicited mail whose content has not received your explicit consent. Dreamdomus, LDA does not sell or trade your data with third parties.

Who has access to the User's personal data?

Dreamdomus, LDA does not disclose to third parties any personal data of its Customers and Users without their consent, except when required by law.

What are your rights when you provide us with your data?

In accordance with applicable legislation, Dreamdomus, LDA undertakes to respect the confidentiality of your personal information and guarantee the exercise of your rights to:

a) Right to be informed: our customers have the right to obtain clear, transparent and understandable information about how Dreamdomus, LDA uses their Personal Data.

b) Right of access: in addition to the right to information, you may access the personal data we process and store. In these cases, Dreamdomus, LDA will provide you with a copy of the personal data that is being processed. Additionally, when requested by electronic means, the information will be provided in a commonly used electronic format.

c) Right of rectification: you have the right to rectify your personal data if it is incorrect, out of date or if you wish to complete it. To do so, you may contact us at the details above.

d) Right of erasure / right to be forgotten: you may request that we delete your data, however, please note that this is not an absolute right, as we may have legal grounds or other legitimate interests for retaining your personal data.

e) Right of opposition, including direct marketing: you may unsubscribe from the Dreamdomus, LDA Newsletter or opt to be removed from our direct marketing communications at any time. The easiest way to do so is by clicking the "unsubscribe" link in any electronic message or communication we send you, but you may also contact us for this purpose.

f) Right to withdraw consent at any time: you may withdraw your consent to the processing of data when said processing is based on your consent. The withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.

g) Right to lodge a complaint with the CNPD: if you consider that the processing of your personal data by Dreamdomus, LDA violates applicable data protection legislation, you may file a complaint with the National Data Protection Commission ("CNPD").

h) Right to data portability: you have the right to move, copy or transfer data from our database to another.

i) Right to restriction of processing: you have the right to request the restriction of processing of your data in the following situations: if you contest the accuracy of the data, if the processing is unlawful and you do not wish to erase your data but only restrict it, if the data is no longer needed by Dreamdomus, LDA but is needed by the visitor/customer, or if you have exercised the right of opposition mentioned above, during the period in which Dreamdomus, LDA analyses whether its legitimate interests for processing prevail or not over that right.

To request the exercise of any of the rights listed above, in addition to the methods specifically mentioned in the respective subparagraphs, you may send a communication addressed to the address identified above or by sending an e-mail message to the e-mail address also mentioned, an address you may also use should you wish to ask any question regarding this Privacy Policy.

Where is the User's data stored?

Dreamdomus, LDA stores the data of its customers and Users on its servers located in the European Union. These servers are protected and maintained in accordance with the highest security standards and in compliance with applicable privacy laws. Should you wish to be removed from our database, you may exercise this right by contacting us through the various means available on the site.

Does Dreamdomus, LDA use cookies on its Website?

The Dreamdomus, LDA website (www.dreamdomus.com) uses cookies in certain areas. Cookies are files that store information on the User's hard drive or browser, allowing websites to recognise the User and know that they have visited before. The User may configure their browser to refuse cookies, however in that case, the website or parts of it may not function correctly. Cookies are used to monitor and analyse the use of the website, allowing the Dreamdomus, LDA team to provide the best user experience.

The cookies used do not collect information that identifies the user. Cookies collect generic information related to preferences, such as how users arrive at and use the site or the area of the country/countries through which they access, etc.